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Baldwin City Hall

Welcome to Baldwin City's Online Utility Bill Payment System

 The Online Payment System is back!!

Sorry for any inconvenience.

For the convenience of its residents the City of Baldwin City offers online bill payment for electric, water, sewer and trash services.  This enables residents to pay their monthly bill online with a major credit card (Visa, masterCard, American Express or Discover).

        

Important Note: Utility payments are "late" on the 25th of each month at 5:00 p.m. and are subject to a 10% late fee.  This is regardless of the method of payment.  Payments made online after 5:00 p.m. on the 25th of the month are late.


 From this website you will be able to:

  • Pay your utility bill
  • Review your account information
  • Review your previous bill and payment history
  • Review your household electricity and water consumption history

 

NEW USER
If this is your first time visiting, you will need to have your utility bill available while you create a new user account. A hard copy of your utility bill will allow you to provide your account ID number and your property location exactly as the city has it listed for billing purposes. Please note that the property location is not necessarily the billing address.

 

ALREADY HAVE AN ONLINE ACCOUNT?
If you are a returning user, you will only need your email address and password to log in.

REFUND POLICY:
In the event a refund is deemed necessary, it will only be offered as a credit against the card account that was originally charged.  No cash refunds will be made.

PRIVACY POLICY
Security - Your privacy is important to us. The personal information you enter on the Merchant Link Pages such as credit card, name, phone number, email and mailing address, are protected by InternetSecure.

PERSONAL INFORMATION - This site may request personally identifiable data from you (“personal information”), which may include your email address, and other personal information such as your address, telephone number, etc., credit card number and expiration date.  In addition our web server may automatically recognize and store your email address or your domain name when you log into our site or the email address of those who communicate with us via email. The City of Baldwin City endeavors to do its best to protect the privacy of your personal information and will not use this information except in connection with your use of this web site and for the development of the website so that we can provide you with the highest quality of services. We will not use your email address to for any reason other than official city business.  We will NOT sell, rent or otherwise allow any of your personal information to be used by any other party.

 

For assistance contact:
City of Baldwin City
785.594.6427
Hours: 8am to 5pm, Monday - Friday